AI-powered Conversational Survey Agent

Build Conversational AI-powered surveys that’ll get you a 40% higher completion rate, allowing you to get accurate customer insights

Why SaaS22?

^1% Top Solutions
Hand-picked recommendations because your business deserves only the best.
100% Pre-vetted Partners
Save time and derisk deployments with pre-qualified vendors.
360° Hand-holding
High-quality expertise and personalised support through your journey.
∞ Perks, events and merch
Exclusive access to events, discounts, beta products, resources and merch.

Highlights

Surveys

Surveys with AI superpowers to help you deliver exceptional customer experience

Ticket Management

Track, prioritize, and resolve customer issues efficiently.

Reputation Management

Turn your existing customers into raving promoters by monitoring online reviews.

Workflows

Workflows and automations to track customer sentiments and optimize overall customer experience

Analytics

Insightful dashhboards and reports to help you turn insights into action

Deliverables

Identification of use cases and setup
Multilingual support configuration, if needed
White-labelling to suit your brand
End user training
Integration with other systems (out of the box integration modules only)

How it works

1

Find your match
We dive into your business needs and recommend suitable suppliers.

2

Kickoff and organise your project
Initiate part payment directly to the supplier via our platform. Get your own dedicated project space to track progress.

3

Delivery and payment
Ensure seamless delivery and handle final payments through our secure platform.

Testimonials

“We at medneo have been using SurveySparrow for 18 months to collect patient satisfaction feedback. All surveys are completely anonymous, ensuring that personal data remains protected in full compliance with GDPR and UK data protection legislation. The platform is easy to set up and has transformed our feedback collection, enhancing both efficiency and service quality”

Rachael Mullen
/
Head of Quality and Risk/ Regional Manager London, medneo

"SurveySparrow has been pivotal in reshaping our customer feedback process. Its dynamic and intuitive platform has not only streamlined our feedback collection but has also empowered us to make impactful changes that resonate with our customers."

Nisha Moily
/
Customer Insights Project Lead at Decathlon Sports India
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